Return and Exchange

1. Customers may return or exchange products within 3 days of delivery, provided they are unused, unwashed, and in their original packaging with tags intact.

2. To initiate a return or exchange, customers must contact our support team via email or phone and provide order details.

3. Refunds will be processed within 10-15 business days upon successful return verification.

4. Exchanges are subject to product availability. If the requested exchange item is unavailable, customers may opt for a refund or choose a different product of equal value.

5. Certain items, such as undergarments, accessories, and clearance sale products, may not be eligible for return or exchange.

6. The cost of return shipping may be borne by the customer unless the return is due to a defective or incorrect item received.